Your keys to the city
Former President of Les Clefs d'Or, Simon Thomas is The Lanesborough's Head Concierge, overseeing a dedicated team who work effortlessly to ensure your stay is always memorable.
Meet Our Concierge
Led by Simon Thomas, former President of Les Clefs d'Or, The Lanesborough's Concierge team is made up exclusively of Les Clefs d'Or holders who work effortlessly to ensure your stay is always memorable. From arranging the best seats at your favourite West-End show, to reserving you a table at London's most exclusive restaurants or sharing London's best kept secrets, no request is too small or big.
Concierge Services
Chauffeur Services
Begin your trip to London with a private chauffeur to whisk you to The Lanesborough in style. We offer an impeccable chauffeur-driven car service with a luxurious fleet of electric and hybrid vehicles, including our BMW i7 electric house cars.
Contact
The Lanesborough, Hyde Park Corner, London SW1X 7TA, United Kingdom