Questions & Answers

The gym at Palácio Tangará is open 24 hours every day, and features modern equipment from Technogym. Exclusive to hotel guests.

The Lancôme Absolue Spa is open from Tuesday to Saturday from 9am to 9pm and on Sundays from 9am to 6pm. As one of the leading spa hotels in São Paulo, Palácio Tangará offers a serene luxury spa experience designed for relaxation, beauty and wellbeing.

For more information and appointments, visit our Spa page or contact us at 11 4904-4099 or spa.tangara@oetkerhotels.com

Palácio Tangará has officially opened its doors in June of 2017. Since then, it has become established as one of the finest luxury hotels in São Paulo, offering exceptional service and a peaceful setting beside Burle Marx Park.

Yes, Palácio Tangará is a luxury wedding venue in São Paulo and has several ballroom options for all types of wedding. For more information, you may visit our Wedding page or contact us at eventos.tangara@oetkerhotels.com

The hotel has 141 spacious hotel rooms - including 59 suites - all with beautiful views overlooking the park.

Palácio Tangará is not an all inclusive hotel. Guests can choose from a range of luxury hotel packages and experiences designed to enhance their stay in São Paulo. You can learn more about our current packages here.

All ages are welcome at Palácio Tangará. As a luxury family-friendly hotel in São Paulo, the hotel welcomes children, although guests under 18 must be accompanied by an adult. You can find details of our kids club here.

Transfers and other shuttle services are available at Palácio Tangará. For more information, please contact our concierge on 11 4904-4040 or concierge.tangara@oetkerhotels.com.

Check-in time at Palácio Tangará is 3 PM and check-out time is 12 PM. Early check-ins and late check-outs may be accommodated and are subject to charge.

Yes, Palácio Tangará welcomes dogs. One dog of up to 25 kilos (55 pounds) is allowed in the Prestige Room Terrace category, and up to two dogs of 25 kilos (55 pounds) each are allowed in the Superior Suite Terrace and Deluxe Suite categories. All rooms that accommodate pets are located on the ground floor and are subject to availability. See more information about our pet friendly hotel policies here.

Palácio Tangará has a semi-Olympic outdoor swimming pool bathed in natural light and a heated indoor pool.

Yes, Tangará Palace has concierge service. Guests staying at our 5 star hotel in São Paulo can contact the concierge team for assistance with reservations, transport, local recommendations and tailored experiences. To contact us, please call 11 4904-4040 or concierge.tangara@oetkerhotels.com

Tangará Groove is open to the public, and we recommend making reservations in advance by phone or WhatsApp: (+55 11) 4904-4072. There is no cover charge. To check the full schedule, please visit the highlights on Palácio Tangará’s Instagram.

We allow personal photo sessions by prior arrangement, exclusively from Monday to Wednesday. To hold a photoshoot, it is necessary to rent a room, and the room category will be defined according to the size of the team, which is limited to a maximum of six people.

As a luxury 5 star hotel in São Paulo, Palácio Tangará carefully protects the privacy and comfort of its guests. Please note that the capture of photos and/or videos for commercial or promotional purposes, including brand or product promotion, is strictly prohibited in all areas of the hotel.

For more information, please contact the Marketing Department at +55 (11) 4904-4040.

Yes. We offer two restaurants open to the public: Pateo do Palácio, a casual restaurant with a sophisticated and welcoming atmosphere, and the award-winning Tangará Jean-Georges, a Michelin-star fine dining restaurant that celebrates contemporary haute cuisine. We recommend making reservations in advance by phone or WhatsApp: (+55 11) 4904-4072.

The Tangará Jean-Georges restaurant, located at Palácio Tangará, has been awarded 1 Michelin star for 2 consecutive years.