Frequently Asked Questions

About the Resort

Where is Jumby Bay Island located?

Jumby Bay Island is a pristine, 300-acre private island located two miles off Antigua's northeastern coast in the Caribbean Sea.

What time is check-in and check-out?

Check in is at 4 pm.

How can I contact the resort?

Our team is happy to assist with any questions. Please call us at one of the numbers below, or email jumbybay@oetkerhotels.com. General Inquiries:

How do I get to Jumby Bay Island?

Jumby Bay Island coordinates seamless private transfers for every guest, from arrival to departure. Our team provides dedicated VIP service through the airport, followed by a brief five-minute drive from V.C. Bird International Airport to the resort's private dock. From there, guests board the resort's private catamaran for a scenic crossing, arriving on Jumby Bay Island in under seven minutes — a total transfer time of approximately fifteen minutes.

Is the island only for resort guests?

Jumby Bay Island is reserved exclusively for registered guests and homeowners.

Is the island family-friendly?

Jumby Bay Island is an exceptional destination for families, offering spacious Cottages, Villas, and Private Estates alongside an abundance of activities for every age. Younger guests delight in the dedicated Jumby Explorers Kids Club, while families create lasting memories together through complimentary bicycles, watersports, wildlife encounters, beach activities, and island adventures. Our car-free setting offers a safe, relaxed haven for children to roam and explore. To learn more about our Jumby Explorers program, please visit the Kids Club page or view the Information Guide.

Is Jumby Bay Island fully inclusive?

Yes, Jumby Bay Island offers an all-encompassing island experience whether you're staying in a Private Estate or within our Cottage and Villa portfolio. Every detail is thoughtfully curated for an effortless stay, enriched with infinite possibilities. To learn more about what's included for each accommodation type, please visit our Inclusions page.

What are the differences between Cottages, Villas, and Private Estates?

Private Estates

  • Jumby Bay Island’s 22 Private Estates, nearly all oceanfront, range from four to eleven bedrooms, capturing the essence of island grandeur with infinite experiences. Guests enjoy ultimate privacy and personalized service with a dedicated team, including your own butler, chef, and housekeeper, with every comfort tailored to your preferences within the confines of your estate. Beyond your sprawling hideaway, boundless opportunities for indulgence and adventure flow - on land and across crystalline waters. This is an invitation to experience paradise at its most refined, without ever having to leave your estate.

  • Villas

  • Our 12 private Villas are infused with timeless Caribbean charm and range from three to five bedrooms. Offering the best of both worlds, each Villa includes private butler service, a private pool, and access to the full island experience. Enjoy all-day dining at the island’s restaurants and bars, along with endless activities from watersports to tennis, and more.

  • Cottages

  • Our 40 sea-view Cottages offer a stylish retreat for couples and small families, blending contemporary beach house elegance with relaxed Caribbean charm. Available in one- or two-bedroom configurations, these spacious, sunlit interiors and seamless indoor-outdoor living create an effortless island experience. Located just steps from the beach, Cottage guests enjoy a seamless turnkey arrival and full access to the resort's acclaimed culinary offerings, island activities, and amenities.

What sustainability and environmental practices does Jumby Bay Island follow?

Jumby Bay Island integrates sustainability into every aspect of island life, protecting fragile Caribbean ecosystems through long‑standing conservation programs and responsible resort operations. Core initiatives include the world’s longest‑running Hawksbill turtle research project, holistic coral reef management, and a solar energy program designed to meet up to 70% of the island’s power needs. An on-site hydroponic garden supplies fresh herbs and vegetables for the resort’s culinary experiences, reducing food miles while supporting sustainable dining. These efforts are complemented by waste and plastic reduction and enduring community and conservation partnerships that align luxury with environmental stewardship.

How can I get around the island?

Jumby Bay Island is a car-free sanctuary. Guests can explore freely by bicycle or arrange a golf cart shuttle through the concierge. Private Villas and Estates also come with dedicated golf carts for personal use.

Is Jumby Bay Island pet-friendly?

To preserve the island’s delicate ecosystem and native wildlife, pets are not permitted on Jumby Bay Island.

Are airport transfers included and how does the arrival process work?

Airport transfers are not included in your stay; however, our team is pleased to arrange seamless transfers from V.C. Bird International Airport to the resort's private mainland dock. From there, guests enjoy a scenic boat crossing to the island, where a warm welcome and effortless check-in await. We recommend sharing your flight details in advance so every step of your journey can be coordinated smoothly.

Restaurants & Bars

Do the restaurants and bars cater to dietary restrictions?

Yes. Our culinary team is able to accommodate a variety of dietary preferences, including vegetarian, vegan, gluten-free, dairy-free, and allergy-conscious dining. We recommend sharing any dietary needs before arrival or at check-in so our chefs can craft a tailored dining experience throughout your stay.

Are alcoholic beverages included in the all-encompassing island experience?

Yes, a premium selection of alcoholic beverages — including wines, spirits, cocktails, and beers — along with non-alcoholic refreshments, is included.

Experiences

What activities are available for guests?

There’s no shortage of ways to enjoy island life at Jumby Bay Island. Guests can indulge in complimentary watersports such as sailing, kayaking, paddleboarding, and snorkeling, alongside tennis, pickleball, cycling, fitness classes, and guided nature experiences. The resort also offers curated dining events, sailing excursions, wellness activities, and family-friendly programs, ensuring every day unfolds exactly as you choose. To learn more, visit our Experiences page.

Does Jumby Bay Island have a spa?

Yes. Jumby Bay Spa is a tranquil sanctuary dedicated to relaxation and wellbeing, offering a curated selection of massages, body treatments, facials, and holistic wellness therapies inspired by Caribbean traditions designed to restore balance and rejuvenate mind, body, and spirit. Our Balinese yoga master and massage therapist can tailor-make a holistic wellness journey just for you.

General

What is the best time of year to visit Jumby Bay Island?

Jumby Bay Island welcomes guests year-round, with December through April prized for its sun-filled days, warm temperatures, and idyllic Caribbean weather. For discerning travelers seeking exceptional value, July through October offers a more exclusive experience while coinciding with the height of the island’s celebrated Hawksbill turtle conservation season, when opportunities for meaningful wildlife encounters are at their richest. May, June, and November also offer beautiful weather and a serene setting for those looking to enjoy the island at a more leisurely rhythm.

Are there opportunities for homeownership?

Yes, exceptional real estate opportunities are available on Jumby Bay Island. For more information, please contact James Mackenzie at james@jumbybayisland.com.

What is the Jumby Bay Island ferry schedule?

The complimentary ferry departs the mainland on the hour, with return service from Jumby Bay Island departing 15 minutes before each hour.

Are day passes or visitor access available for non-resident guests?

Jumby Bay Island does not offer day passes or general visitor access for non-resident guests, however, we warmly welcome visitors to experience The Hut Little Jumby.